BUILDING & BLOCK MANAGEMENT

We collect ground rent, service charges and reserve funds in accordance with the lease. Each block will have its own dedicated account and at the end of each service charge year, full service charge accounts will be drawn up and made available for inspection by the Freeholder and Leaseholders.

We produce an annual service charge budget for each property which takes into account all the anticipated work required on the building for the year ahead and any other costs such as building insurance. The budget is made available to the Freeholder and Leaseholders. we also carry out a mid year review, with analysis against the budget which is sent to all freeholders.

Service charge collection is essential as without sufficient funds the building cannot be maintained adequately, and this can be one of the more challenging areas of block management. The lease provides the terms to collect service charges and we adhere to a strict collection policy, taking legal debt recovery action where necessary. 

Monthly inspections and communication ensure the building is well maintained and feedback from residents is always welcome. We keep track of all the regular maintenance requirements as well as overseeing major works. Records of contracts and contractors on your site are available for inspection upon request.

We use local companies and trusted tradespersons. We negotiate the best value for services, without compromising on workmanship or product quality. Where required, we will instruct a 10 year planned preventative maintenance report so that we can adequately budget for upcoming works. We manage major works programmes and ensure properties comply with all Health and Safety regulations.

First impressions are important so whether the requirement is just for weed control and litter removal or a full gardening programme for landscaped grounds, we know that this is an area that has a great impact. Our gardener uses native plants where possible and employs organic practices. We adjust our gardening programmes seasonally to ensure grounds look the best they can all year round.

We make sure the cleaning schedules are right for each building. Our cleaning teams use biodegradable and cruelty-free cleaning products,  they provide feedback on any issues they encounter so that we can ensure communal areas are consistently kept in good order.

For the safety of residents, visitors and contractors, we regularly review all our properties to ensure they are compliant with current health and safety legislation. We also make sure health and safety regulations are complied with in relation to any major works undertaken and that our regular contractors have suitable public liability insurance in place.

At each annual renewal, we will review and source an appropriate insurance premium from specialist providers to ensure your property has adequate cover in place. We do not add commission so we have saved some blocks £1000s in insurance.

We know that each property is unique and has its own requirements. We will meet with you, discuss your management needs and provide a quotation based on the level of service you require. As an agent working on your behalf, we will provide advice in relation to the lease, statutory obligations and our experience of other buildings.